We guarantee our products; if an item hasn't met your expectations, you can request a return within 30 days of purchase. We also guarantee the product descriptions offered through our website; if an item you've purchased based on these descriptions turns out to be unsuitable, you can request a return. In either case, email us requesting a return.
Once a refund has been granted, it may be several business days before your bank has updated the transaction. If after a week your bank still hasn't shown the transaction as refunded, please email us so we can request more information from our payment processor on the status of the refunded transaction.